Use cases

Eight ways teams close the feedback loop

From solo builders whose agent drains the bug queue, to agencies running thirty client sites, to a bakery with a broken booking page. Same widget, same loop.

Vibe coders & AI buildersAgenciesProduct & UX teamsSmall businesses

Vibe coders & AI builders

You ship with Claude Code, Cursor, or Windsurf. Your feedback should land where you work: in the agent.

Solo builder shipping client apps with AI

Your client reports it. Your agent fixes it.

“My client texts me ‘the checkout looks broken’ with a cropped phone photo. I spend an hour reproducing it before I can even prompt my agent.”
  1. 01Paste the script tag (or the React component) — two minutes.
  2. 02The client drags a box around the broken checkout, draws a red arrow, types “this overlaps on my phone.” URL, viewport, device, and recent JS errors attach automatically.
  3. 03In Claude Code: “check my feedback.” The agent pulls the annotated screenshot as a token-efficient thumbnail, sees the arrow, sees the captured error, and fixes the CSS.
  4. 04It posts a fix note — the client gets that note by email — and marks the report resolved.

Client reports a bug with a screenshot. Claude Code reads it, fixes it, and emails them back. You just review the diff.

Indie hacker with three AI-built products live

Triage while you sleep

“Feedback comes from email, DMs, and a Google Form. I aggregate it in my head, badly, on Sunday nights.”
  1. 01The widget runs on all three sites; everything lands in one dashboard and one MCP endpoint.
  2. 02Monday morning, the server's built-in weekly-digest prompt has the agent count new vs. resolved per site, pull top crash groups, and run demand analysis.
  3. 03The built-in triage prompt classifies type and severity, proposes statuses, and applies your decisions in bulk after confirmation.
  4. 04Repeated “please add dark mode” comments get promoted to a feature request users can vote on publicly.

One MCP endpoint aggregates every site's feedback — your agent triages, prioritizes, and drafts replies before your first coffee.

Vibe coder who shipped a Flutter or iOS app

Your agent watches the bug happen

“Users say ‘it crashed’ and I have literally nothing.”
  1. 01Add the native SDK and enable crash reporting plus session replay (privacy masking defaults to mask-all).
  2. 02A crash in the field auto-submits on next launch with stack trace, threads, device info, network log — and the linked replay of the final minute.
  3. 03The agent lists crashes grouped by fingerprint (“which crash hurts most users?”), reads the stack, and steps through the replay's frames and tap timeline.
  4. 04On web, the widget's 90-second screen recordings convert to GIFs the agent can watch the same way.

Crashes arrive with a replay. Your AI agent watches the last 60 seconds, reads the stack trace, and ships the fix.

Agencies

Per-site pricing that's easy to rebill, clients who never need accounts, and one inbox for the whole portfolio.

Web agency maintaining dozens of client sites

Thirty client sites, one inbox, five dollars each

“Every client reports bugs their own way — email chains, WhatsApp screenshots, ‘it's broken on my machine.’ Ticket tools charge per seat and my clients won't log in to anything.”
  1. 01Drop the widget on every client site. Pricing is per site, not per seat — the whole team plus contractors ride free.
  2. 02Sites organize into projects (one per client) with project-prefixed reference numbers; per-member access control means the freelancer on one account sees only that client's project.
  3. 03Clients never log in: click, annotate, submit. You reply from the dashboard and they get it by email, with resolution notices sent automatically.
  4. 04Optionally auto-forward each client's feedback to their GitHub repo, and export Markdown for the monthly status report. Early sites keep their grandfathered rate when prices rise.

One feedback inbox for every client site you manage. $5 a site, unlimited teammates, clients never need an account.

Dev shop building B2B SaaS for clients

A support portal inside your client's product

“Our client's customers email support; nothing is tracked, and ‘is it fixed yet?’ is 40% of the inbox.”
  1. 01Enable the embedded support portal: the client's server mints a session for each logged-in end user — identity verified server-side, no spoofable email field.
  2. 02End users get a support tab inside the product: their own request history, org-wide view for admins, threaded conversations, and explicit reopen.
  3. 03Each end-customer company maps onto one billable site, so the dashboard filters cleanly by customer organization.
  4. 04Your AI agent still sees all of it over MCP — same tools, same loop.

Give your client's customers a real support portal inside their app — verified identity, conversation threads, zero helpdesk to build.

Product & UX teams

Roadmap arguments backed by vote counts, and beta feedback that arrives with its own reproduction.

PM at a small SaaS company

Stop guessing what to build next

“Feature requests live in a Slack channel, a spreadsheet, and three people's memories. I can't defend the roadmap with data.”
  1. 01Requests arrive through the widget or the public roadmap page, where users vote and comment — moderation configurable per site.
  2. 02You work the board from open to planned to in-progress to shipped, posting official owner replies along the way.
  3. 03Before planning, run demand analysis: top-voted requests grouped by status, plus what's trending in the last 7 days.
  4. 04UX issues come in as annotated screenshots with viewport, device, and page-performance data attached.

A public roadmap your users vote on — and an AI-queryable demand analysis that tells you what's trending before you plan the sprint.

Mobile product team in beta

Mobile beta feedback that debugs itself

“TestFlight feedback is ‘app froze lol’. We ask for repro steps; testers ghost us.”
  1. 01Ship the iOS, Android, or Flutter SDK: testers shake to report, annotate (including blur for sensitive data), and record their screen — with offline queueing.
  2. 02Crashes, ANRs (Android), and hangs (iOS) are captured automatically and grouped by fingerprint, with affected devices and first/last seen.
  3. 03Each report can carry a session replay: scrub frames with tap indicators and a network lane, privacy-masked before capture.
  4. 04Engineers — or their agent — go straight from report to root cause.

Shake-to-report with crash grouping, ANR detection, and privacy-masked session replay — beta feedback that comes with its own repro.

Small businesses

No dashboards to learn. A feedback button on the site and a weekly email that shows you exactly what customers see.

Small business owner whose freelancer built the site

A feedback button that answers back

“People tell me at the counter that the booking page is broken. I have no idea what they see, and I forget by Friday.”
  1. 01Your freelancer pastes one script tag; the widget auto-matches the site's light or dark look.
  2. 02Visitors click Send Feedback — the screenshot is taken for them, they circle the problem and leave their email.
  3. 03You get a daily or weekly email digest with screenshot thumbnails instead of another dashboard to check.
  4. 04Replying is one text box: the customer gets an email back, and a resolution notice when it's fixed.

One line of code, a feedback button on your site, and a weekly email showing exactly what your customers see — with their annotations.

Whichever one is yours — it starts with a script tag

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